Recent Posts

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FAQ / How to fix YouTube addon errors
« Last post by David Alexander on August 18, 2017, 09:03:18 PM »
This is the fix for YouTube add-on not working.
Go to all add-ins tab and click on.
Scroll down to YouTube add-on, click menu button then add-on information.
click on auto-update to disable auto update.
Scroll up and click update.
Select Youtube Addon Repo version 5.4.2 and wait for it to complete the install.
Scroll up to select configure tab over to Advanced and change cache size to 20.
Tab over to API and disable "enable personal API keys"
Select use preset API key set to 2,3,4 or 5 and your youtube should work.

Credit to Ernesto Padilla
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FAQ / How to add parental control
« Last post by David Alexander on February 27, 2017, 07:48:51 PM »
1) Go to all add-ons tab, scroll down to "Pin Sentry"
2) Highlight Pin Sentry and press the "menu" button on your streamsmart remote
3) Choose "add-on settings"
4) Set pin value then select okay at the bottom, back out of add on settings
5) Click ok on the pin Sentry add on, Choose "plugins" and find the ones that you want to set a pin on.

Special thanks to John Marconcini
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FAQ / How to run a speedtest
« Last post by Michael Spencer on February 10, 2017, 09:24:25 PM »
Press the home button on your streamsmart remote then choose streamsmart tools/speedtest.
- Press the cursor button on your remote, then use the directional arrows to select start/begin test.
- The important information here is the download speed
- Once the test is complete, press the cursor button again to turn the cursor off.

The only speedtest that matters is the one run on your Streamsmart. As this is the device in question.

Don't like your results? Read the post below for tips and tricks on improving these results. http://forum.streamsmart.tv/index.php?topic=923.0

New to Streamsmart? Or have questions about your device? Visit the FAQ which is full of great knowledge built for you.
http://forum.streamsmart.tv/index.php?board=10.0
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FAQ / How to watch any movie
« Last post by Michael Spencer on January 20, 2017, 09:04:22 PM »
Want to watch movies?
* Scroll to the "Movies" tab or as you may notice several of these are also located under the "trending" tab aka category.
* Scroll to the "Movies" tab
* Open your favorite addon under one of the above tabs
* Choose a category such as (people watching, trending, popular, genres, etc)

How do I find a specific movie?
* Scroll to the "Movies" tab
* Open your favorite addon under one of the above tabs
* In the category section (people watching, trending, popular, genres, etc.) choose "Search" which may be located on the bottom of the list.
* Type the name of your movie and press ok.
Note: Some addons have different search criteria than others.  Meaning some may want you to type the full name  in the search field and others may be okay with a partial name.  Most do not need the words "the, or, of, and"

Is your search coming up blank?
This happens when your search criteria has failed.  Simply enter the search again and adjust your keywords based on the note above.

Care to enhance your TV experience? Try using Trakt and create a library of all your favorite movies to watch on your StreamSmart.  Click the link below for details.
http://forum.streamsmart.tv/index.php?topic=997.0
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FAQ / Real Stream
« Last post by John Marconcini on January 08, 2017, 09:23:03 PM »
Receiving a Real Stream error?
 Refresh Media Player/Kodi by pressing the red Kodi button twice and try again. If that doesn't work run the Streamsmart wizard.

When opening Real Stream we have two views (list and EPG).  Press the menu button on your streamsmart remote to toggle views.

View types:

List:  Offers most sporting events of the day and following days.  If the event hasn't started the channel listed on the right is what will play when selected.

Use the left arrow and pick your sport and will just show your listings.

While watching you can press the return button on your streamsmart remote to show a small picture of the event and you can choose another event.  To get back to full screen press the return button again.

EPG: List of channels and may offer programming.  Total 120 listings.  Some may have no listing but may have content.

Play Channel:  Offers the list of all channels to play from.

If your not getting the days schedule or just a messed up schedule.  Press menu button,  settings,  scroll right to advanced, then scroll to Troubleshoot: Re-fetch schedule. Click on it.  Back out of schedule and re-enter.

Receiving lots of buffering? Press the menu button on your streamsmart remote then choose settings, scroll down and change the Server Location.

There is a option to record but It doesn't work, so don't bother.
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FAQ / Remote isnt working
« Last post by Michael Spencer on January 01, 2017, 05:32:32 PM »
Remote not working?
- Change batteries or charge the remote if using a USB or Bluetooth remote.
- Press the cursor button and then move the arrows to ensure the cursor is not on.
- Power cycle your streamsmart by turning it off and then on again.
- Point the remote directly at the box.

Note: If your remote is still not working then it may be time to purchase a new one.  Return to the person or website that you purchased your streamsmart from for a new remote.  Most of them should offer a keyboard remote that has a further range and makes typing and navigation really easy.
* In the interim any USB or Bluetooth remote, keyboard or mouse should work.  You can also use the app on your phone but this will only partially work as it only works inside of Kodi.  Search Kodi remote in your app store.

Looking for answers with your keyboard remote?
Visit the keyboard remote post here http://forum.streamsmart.tv/index.php?topic=892.0
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General Info / Re: StreamSmart vs Firesticks vs Roku
« Last post by Michael Spencer on November 30, 2016, 08:29:46 AM »
For those of you have the techie objections because they say they could program it themselves read this post on Facebook. https://m.facebook.com/groups/938534492880550?view=permalink&id=1207017156032281

Resellers can access the post here http://forum.streamsmart.tv/index.php?topic=1010.0
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General Info / Our Models
« Last post by Spencer @StreamSmart on October 22, 2016, 12:32:34 PM »
We are often asked which models are better then others and in what order did they come out. Below is the list of all of our models and in the order they were released.

S3
S4
S5
S4 Plus
Pro


*The S4 Plus and Pro are our current models, all others have been discontinued but are still being supported.

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FAQ / Overcoming objections from the techie guys
« Last post by Michael Spencer on July 26, 2016, 10:49:11 PM »
Anyone have friends or family that say "buy a cheap box and program it yourself"? Maybe they even say it's easy.  Well for some of us it is easy, but let's take me for example.  My college years were spent as a computer science engineer.  So yes I can do the updates, configuring and maintenance on my own, but why  would I? When streamsmart has a team of 11+ behind the scenes testing, programming, configuring, troubleshooting and supporting everyone else.  What happens when your addons stop working? You can't login? You don't get premiums addons for sports in HD? What if your favorite addon has shut down? What if your box says dependency not met? What even is a dependency? How do you rectify this issue? Who are you going to call when that happens?
- Streamsmart and enjoy the rest of your life and let us worry about the behind the scenes work, so we can ensure your streaming success.

Straight from the boss: "It's pretty simple, 99% of people don't have the knowledge to make their own build and if they do another 99% don't have the time. We spend hours behind the scenes making sure our Kodi is always updated.

We literally do updates every single day...

Last but not least if anyone ever tells you they can get the same on another box or stick just ask them one question "Do you have any of the add-ons under the Premium tab?"
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FAQ / OTA No Peer Certificate - Error
« Last post by Michael Spencer on July 16, 2016, 03:28:15 PM »
If you receive this error while trying to update the OTA follow these steps
1) Make sure Auto time and Auto time zone are on and set to the correct timezone.
2) If Step 1 didn't work, unplug modem/router/and Streamsmart, turn them back up one in that same order one at a time, once connected go to OTA updater and wait for the prompt to download(this may take a few mins)
3) If step 1 or 2 didn't work, factory reset the box

Steps to do a factory reset can be seen on the link below
http://forum.streamsmart.tv/index.php?topic=949.0

Still receiving OTA -  No Peer Certification? 
- Press android home button on remote
- Enter Apps
- Enter file Manager 
- Scroll down on to System (click OK)
- Select preinstall
- Select otaupdater.apk (62.61kb)
- Install  Depending on what box you have (S4,S4+,S5) will depend on where the OTA updater apk is located. Apk will either be on the first page when you open file manager or it will be in system / preinstall.

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